Privacy Policy
Effective Date: 1st January 2021
Last Updated: 15th July 2025.
Don’Q Technologies Inc. (“Don’Q,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information across all our platforms, applications, and services—including but not limited to:
Don’Q Marketplace (Web & Mobile Apps) https://donqit.com
Don’Q Franchise Platforms https://donqit.franchise
Don'Q Academy Platform https://academy.donqit.franchise
Hustle Bank™, Hustle Tracks™, LifeLine™, ImpactNow™, LegacyLine™, CreatorPro™, and other affiliated franchises and solutions
WhatsApp bots, email campaigns, CRM systems, and integrated APIs
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1. Information We Collect
We collect different types of personal and usage information depending on how you engage with our platforms.
a. Personal Data
Full Name
Email Address
Phone Number
Date of Birth
Gender
National Identification Number (where applicable)
Residential or Business Address
Bank/Payment Information (for transactions and payouts)
Business/Franchise Registration Details
b. Usage Data
Device Information
IP Address
Browser Type & Version
Mobile OS and App Usage
Pages Visited, Click Behavior, Referrals
c. Uploaded Content
Images, Videos, Audio, Documents
Chat Conversations with AI bots or support
Video interviews, project materials, franchise documentation
d. Sensitive Information (only with explicit consent)
Biometric data (e.g., profile photos, facial scans)
Health or educational information (for specific franchise products like LifeLine or SISI)
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2. How We Use Your Data
Your data is used strictly to enhance your experience and ensure secure, efficient, and personalized services.
Purposes include:
To register you as a user, vendor, franchisee, or service partner
To process payments, subscriptions, and commissions
To enable communication via WhatsApp bots, email, or SMS
To provide AI-driven recommendations, analytics, and customer support
To personalize your dashboard, franchise store, or onboarding
To improve services via aggregated usage data and analytics
To comply with legal obligations and platform policies
For internal research, innovation, and business intelligence
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3. Legal Basis for Data Processing
We collect and process your data based on:
Your consent
Performance of a contract (e.g., signing up for Don’Q services)
Legal compliance (e.g., NDPA, GDPR, tax laws)
Legitimate business interests (platform improvement, fraud detection)
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4. Sharing and Disclosure
We never sell your personal information. However, we may share data under these conditions:
With service providers and business partners (e.g., payment gateways, logistics, IT vendors)
With government authorities if legally required
With Don’Q franchise affiliates for internal collaboration or cross-platform services
With third-party AI or data platforms (only anonymized or with your consent)
During business transfers (e.g., merger, acquisition, or asset sale)
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5. Data Retention
We retain your information:
As long as your account remains active
As required by legal, financial, or compliance obligations
As necessary to enforce our terms and resolve disputes
Users may request data deletion or anonymization by contacting our Data Protection Officer (see Section 10).
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6. Your Rights
You have the right to:
Access your personal data
Correct inaccurate or outdated information
Request deletion of your data (where applicable)
Withdraw consent at any time
Object to processing based on legitimate interests
Request data portability
To exercise your rights, email: privacy@donqit.com
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7. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools to improve user experience. You may manage cookie preferences through your browser settings or within the app.
Tools Used:
Google Analytics
Facebook Pixel
WhatsApp API tracking
ClickFunnels/ActiveCampaign tagging
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8. Data Security
We implement industry-standard security measures including:
SSL Encryption
Access controls and authentication
Data anonymization & tokenization
Cloud backups and secure servers
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9. Children’s Privacy
Our platforms are not intended for individuals under 16 years unless under supervised programs (e.g., SISI Initiative). Parental or guardian consent is required.
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10. Contact Us — Data Protection Office
If you have questions, requests, or complaints about your data or this policy:
Don’Q Technologies Inc. – Data Protection Officer
Email: privacy@donqit.com
Phone: +234 [Insert]
Head Office: [Insert Full Company Address]
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11. Changes to This Policy
We may update this policy periodically to reflect technological, legal, or business changes. You will be notified via email, platform alert, or in-app notification.